Last Updated: January 19, 2026
1. 30-Day Money-Back Refund
We stand behind the quality of DripBox. If you encounter a verifiable technical issue that our support team is unable to resolve, and the Software does not materially function as described, you may be eligible for a full refund within 30 days of your initial purchase, subject to the conditions below.
Important Conditions:
- First Purchase Only: This guarantee applies only to your first order. It does not apply to license renewals or upgrades.
- Opportunity to Fix: You agree to provide our support team with adequate opportunity and access (e.g., screenshots, temporary login if necessary) to resolve the technical issue. If you refuse to cooperate with our support team to fix the error, you are not eligible for a refund.
Refunds are not granted for subjective dissatisfaction, preference changes, or lack of expected business results.
2. How to Request a Refund
To initiate a refund, please contact our support team at support@getdripbox.com with your Order ID or License Key. We aim to review refund requests within 48 business hours.
3. License Revocation (Important)
Please note that DripBox is a digital software product.
- Upon issuing a refund: Your License Key will be immediately deactivated and blocked in our system.
- Effect: The plugin installed on your website(s) will automatically stop functioning or revert to the restricted free mode during the next remote validation check. You agree to uninstall the Software from your domains after receiving a refund.
4. Situations NOT Covered
We reserve the right to decline refund requests in the following cases:
- Change of mind after 30 days.
- Renewals: Automatic subscription renewals are non-refundable. You may cancel your subscription at any time before the renewal date to prevent future charges.
- Price Differences: Refunds will not be granted based on price differences due to sales, promotions, or coupons offered after your purchase.
- Abuse: Purchasing the product, downloading it, and immediately asking for a refund without a valid technical reason (“serial refunding”).
- Incompatibility: Issues caused by third-party plugins, themes, or hosting environments that are not standard WordPress compliant (though we usually try to help fix these first).
5. Chargebacks
If you open a dispute (chargeback) with your payment provider instead of contacting us for a refund, your License Key will be permanently banned, and you may be blacklisted from future purchases. Chargebacks constitute a material breach of our Terms of Service.